General Program FAQs

How are integrations between Yale systems/applications and Workday being handled?

Yale ITS and the Workday@Yale program team have identified systems and applications impacted by the transition to Workday. The program team is actively working to provide necessary information for system owners of impacted systems to remediate systems for implementation of Workday Financials. Impacted systems contacts, including System Owners and Lead Administrators, have begun planning for adjustments their systems will need to make, with testing to begin in January, 2017.

What are business design sessions?

Workday offers a configuration tool that helps define organization-wide business processes. The design sessions assess the current state business operations to determine if there is a Workday Functional Area to support these high-level operations. Inputs to the sessions include current state business processes, pain point themes and solutions. Representation and feedback from all workstreams is critical to developing a solution that considers all stakeholder groups.

What is the difference between customization and configuration?

Yale's legacy systems are customized to respond to the unique needs of each school or administrative unit, which adds a layer of complexity that must be addressed whenever system updates and/or changes are required. Workday offers configurable frameworks that can be modified and extended but prevent changes from being made to the system that will disrupt Workday's ability to offer updates in the future. Unlike customization tool-kits typically offered by traditional ERP solutions, Workday requires no coding, eliminating the need to involve programmers.

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